TERMS AND CONDITIONS
You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
Purchase, Delivery & Returns
You can order products through boadiceaperfumeuae.com and pay via Credit Card, Debit Card, both Visa and Master Card or Cash on Delivery. The type of currency accepted in a transaction on our website will be in AED. Delivery time frame differs on every products and will be delivering the products via boadiceaperfumeuae internal delivery team or the third party courier company. For returns, please refer to our Returns Policy.
The shipment/services of your company would not be given to the OFAC sanction countries
If “Credit Card Online” is selected as the payment methods then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase
1. Company Information
The Site is operated by Valorem Capital One Limited ("we" / "us"). We are registered in England and Wales under company number 07118927 and with our registered office at Lynton House, Tavistock Square, London, WC1H 9LT, United Kingdom. Our VAT registration number is GB 984 1637 87. All Products are dispatched from our warehouse located at 10 Quadrant Court, Greenhithe, Kent, DA9 9AY, United Kingdom.
2. The Formation of the Contract
2.1 You may place an order to purchase a Product advertised for sale on the Site by following the onscreen prompts after clicking on the item you are interested in. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the "Make Payment" button on the "Payment Details" page.
2.2 After placing an order, you will receive an e-mail from us acknowledging that we have received your order and giving an order number and a summary of your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the "Dispatch Confirmation"). The contract between us will only be formed when we send you the Dispatch Confirmation.
2.3 The contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
2.4 We may choose not to accept your order for any reason and we will not be liable to you or to anyone else in those circumstances.
2.5 We may be unable to process your order if:
1. the Product you ordered is out of stock or discontinued; or
2. there is a problem with authorisation of the payment on your credit card.
3.1 We will deliver the Products to you in accordance with the delivery option specified by you when you placed your order (e.g. Standard Delivery or Next Day Delivery).
3.2 We will usually deliver all Products comprised in your order in one delivery. We will deliver directly to the delivery address specified in your order. Please see Delivery Information for details of where we deliver and the available delivery options. We cannot deliver items within the same order to multiple addresses. Deliveries will be made to your door. We are not responsible for any additional carrying or positioning of Products ordered. Deliveries must be signed for at the delivery address.
3.3 We are unable to accept any orders for delivery within Russia & Saudi Arabia.
4. Risk and Ownership
4.1 Once delivered, the Products ordered will become your responsibility and, except in relation to Products that are damaged or faulty when delivered or have been incorrectly delivered, we will not accept any liability for their loss, damage or destruction after they have been delivered.
4.2 Ownership of the Products will only pass to you on: delivery of the Products to you; or us receiving full payment of all sums due in respect of the Products-, (including delivery charges) whichever is the later.
5. Price and Payment
5.1 The price of any Products will be as quoted on our Site from time to time, except in cases of obvious error.
5.2 These prices are in UK£ Sterling, and include VAT but exclude delivery costs, which will be added to the total amount due once you have selected a delivery service from the available options as set out in Delivery Information.
5.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
5.4 We cannot complete your order until you have paid for it in full. Payment can be made by most major credit or debit cards, by completing the relevant details on the "Payment Details" page.
5.5 By using a credit/debit card to pay for your order, you confirm that the card being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
5.6 Our Site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our Site may be incorrectly priced. We will rectify any such errors as soon as possible once we become aware of them. If a Product’s correct price is different from the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
6. Cancellation, Returns and Refund Policy
6.1 You may cancel your order (or any part of it) at any stage before the Products are delivered to you, and up to 28 days afterwards. You may do so by simply returning the Products in accordance with the provisions below (see section [6.2]).
6.2 Where you decide to cancel an order after we have despatched the Products, you will be under a duty to return them to us, at your own risk. All such Products should be returned within 28 days after the Products have been delivered to you. Until such time as they are returned, you must retain possession of the Products and take reasonable care of them. You should return the Products to us unused and in the same condition in which you received them together with the original sealed Product packaging.
6.4 After you cancel your order and return the Products, any sum debited by us to your credit/debit card will be refunded in full. We will notify you of your refund via e-mail within a reasonable period of time. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. Refunds for Products purchased as gifts can only be given to the credit/debit card of the person who placed the order. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of receiving the order back from you.
6.5 If any Product you purchase is damaged, faulty or incorrect, when delivered to you we may offer an exchange or refund as appropriate, in accordance with your legal rights. If you believe a Product is faulty, you should return the Product to us. If you have any questions regarding returns, please Contact us.
6.6 Our policy on cancellations, returns and refunds does not affect your statutory legal rights.
7. Our liability
7.1 We accept no liability for any loss which is not reasonably foreseeable or for any business loss (which includes loss of profits, contracts, goodwill, opportunity and other similar losses).
7.2 This does not include or limit in any way our liability for death or personal injury caused by our negligence, or our responsibility for fraudulent misrepresentation and any other liability that cannot, under UAE law, be excluded.
7.3 Nothing in this section 7 or elsewhere in our Terms & Conditions affects your statutory legal rights.
Any formal legal notices should be sent to us at our registered office address.
9.1 If any of these Terms & Conditions are declared invalid, unlawful or unenforceable, then that provision shall be deemed to be deleted from these Terms & Conditions and the remaining provisions shall remain in full force and effect.
9.2 We have the right to revise and amend these Terms & Conditions from time to time without prior notice by changing them on the Site, provided that any such change will not affect any purchases you have made before the change is implemented.
9.3 Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms & Conditions.
9.4 You and we agree that UAE law applies to these Terms & Conditions and that any dispute between us arising out of or in connection with these Terms & Conditions will only be dealt with by the UAE courts. We are required by law to inform you that purchases can be concluded in English only and that no public filing requirements apply.
10. Contact Us
If you experience problems with ordering from the Site or have any questions with regard to an order, please feel free to Contact Us:
By email: email@example.com
11. Accuracy of Information
11.1 We will use reasonable endeavours to ensure that information on the Site is accurate, but commentary and other material posted on the Site are not intended to amount to advice on which reliance should be placed. Except to the extent that our Terms & Conditions apply, we make no representation or warranty that any information is accurate, complete or up-to-date and, to the fullest extent permitted by law, we accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information.
11.2 If you find any inaccurate information on the Site please let us know and we will endeavour to correct it, where we agree, as soon as reasonably practicable.
12. Boadicea Bond – Terms & Conditions
12.1 Your Boadicea Bond can only be redeemed online at www.boadiceaperfume.com
12.2 You can only use ONE Bond per transaction
12.3 A Boadicea Bond will expire once a transaction has been completed. Until a transaction is completed, the Boadicea Bond will remain available to the holder to redeem online.
12.4 The FULL value of the bond must be used in any one transaction – a partial spend of the value of a Bond will not reduce the outstanding to any value other than nil.
12.5 You can return goods following our normal returns policy. The full amount will be issued to you in the form of another Boadicea Bond - for any queries please contact firstname.lastname@example.org
12.6 Boadicea the Victorious will not accept liability if lost, stolen or damaged. Failure to be able to quote the unique reference on each Bond will not allow redemption
12.7 All Boadicea Bonds are non refundable. Any remaining balances will not be converted into cash
12.8 A Boadicea Bond can be sent to any one of our specified delivery locations. Please note due to the content of perfume, some countries may not allow the shipping of product. (please check this in our postal terms) So be mindful of the home country of the recipient of the Boadicea Bond.
12.9 If you have not received your bond then - Please contact us at email@example.com
12.10 If you are experiencing difficulty in redeeming your Bond please do the following: Check you have entered all the information carefully, taking note of upper and lower case. If you continue to have issue then please contact us firstname.lastname@example.org
12.11 Boadicea the Victorious will not be liable for any loss or damage resulting from the termination of, or changes to, the Boadicea Bond or from the cancellation or revocation of the Boadicea Bond
12.12 Boadicea the Victorious is the data controller of any personal information it collects about its clients in relation to the Boadicea Bond. Any personal information collected from Clients will be used in accordance with the Data Protection Act 1998, other applicable laws and these terms and conditions
12.13 A Member can opt-out of receiving information from Boadicea the Victorious at any time by following the instructions in the electronic communications, via their online account
12.14 Boadicea the Victorious reserves the right to cancel the Boadicea Bond scheme at any given time without any given notice if the company feel it appropriate to do so. However, the values of any remaining Bonds will still be honoured as long as the holder contacts the company in the requested manner.
The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.