Customer Service

Shipping & Delivery
1 We will deliver the Products to you in accordance with the delivery option specified by you when you placed your order (e.g. Standard Delivery or Next Day Delivery).
2 We will usually deliver all Products comprised in your order in one delivery. We will deliver directly to the delivery address specified in your order. Please see Delivery Information for details of where we deliver and the available delivery options. We cannot deliver items within the same order to multiple addresses. Deliveries will be made to your door. We are not responsible for any additional carrying or positioning of Products ordered. Deliveries must be signed for at the delivery address
3 We are unable to accept any orders for delivery within Russia, Iran Qatar
4 www.boadiceaperfumeuae.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE..
Privacy & Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Returns & Replacements
1. You may cancel your order (or any part of it) at any stage before the Products are delivered to you, and to 28 days afterwards. You may do so by simply returning the Products in accordance with the provisions below
2. Where you decide to cancel an order after we have dispatched the Products, you will be under a duty to return them to us, at your own risk. All such Products should be returned within 28 days after the Products have been delivered to you. Until such time as they are returned, you must retain possession of the Products and take reasonable care of them. You should return the Products to us unused and in the same condition in which you received them together with the original sealed Product packaging.
3. After you cancel your order and return the Products, any sum debited by us to your credit/debit card will be refunded in full. We will notify you of your refund via e-mail within a reasonable period of time. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
Ordering
1 You can check your order status by logging to your account 
2 Same Product can be reorder using loin (Registered) Service.
3 In case of guest option external link provided on the bottom ORDERS AND RETURNS
Payment, Pricing & Promotions
1 You can use the payment methood mentioned on check out page 
2 Cash on delivery is just avalible inside UAE
3 Out side UAE Paypal or Card transfer methood will be applicable 
4 All Pricing includes VAT 5%.
5 Subscribe for our newsletter to get in touch for promotions (Mother's Day)
Viewing Orders
1 In case Of guest User you can use link mentioned in bottom.
2 For registered user Log In to Account to see all histories of previous orders and reorder.
Updating Account Information
After Login to your Personal Account You can edit your information such as Shipping address.
NOTE: Kindly provide authentic information in order to reach you preciesly